Refund Policy

Last updated: June 17, 2026

Free Plan

The Free Plan is available at no charge. There is nothing to refund.

Pro Audit — One-Time Payment

The Pro Audit is a one-time payment — not a subscription. You are charged once and retain full access to your audit report permanently.

30-Day Money Back Guarantee: If you are not satisfied with your Pro Audit report, contact us within 30 days of purchase and we will issue a full refund — no questions asked.

Exception — technical failure: If you were charged but the platform failed to deliver your audit or activate your Pro access due to a technical error on our side, you are entitled to a full refund. Contact us within 7 days of the charge with details of the issue.

Expert Review

The Expert Review is a one-time service. Refunds are available if requested before work has commenced. Once delivery has begun, refunds are at our discretion. Contact us within 7 days if you have concerns.

Duplicate Charges

If you believe you were charged more than once for the same period, contact us immediately through our contact form with your payment details and we will investigate and refund any duplicate charge promptly.

How to Request a Refund

To request a refund (where applicable):

  1. Use our contact form and include "Refund Request" in your message.
  2. Include your registered email address and a brief description of the issue.
  3. We will respond within 24–48 business hours.
  4. Approved refunds are processed to your original payment method within 5–10 business days depending on your bank or payment provider.

Contact

For any billing questions, use our contact form.