Privacy Policy

Last updated: June 17, 2026

1. Who We Are

FreelanceRank ("we", "us", or "our") operates the website https://freelancerank.com and provides a freelancer profile optimization platform. Support is available through our contact form.

2. Information We Collect

  • Account information: When you create an account we collect your email address and name via Clerk, our authentication provider.
  • Profile content: Freelancer profile text, URLs, and platform details you paste or submit for auditing.
  • Payment information: Payment transactions are processed by Razorpay or PayPal. We do not store your card, UPI, or bank details on our servers.
  • Usage data: Pages visited, features used, timestamps, and IP address for analytics and security.
  • Communications: Any messages you send to our support email.

3. How We Use Your Information

  • To provide, operate, and improve the FreelanceRank platform.
  • To generate professional profile audits and recommendations.
  • To process payments and manage your account access.
  • To send transactional emails (account confirmation, payment receipts).
  • To respond to support requests.
  • To detect and prevent fraud or abuse.

4. AI Processing

Profile content you submit is sent to OpenAI's API for analysis. OpenAI's data usage policy applies to this processing. We do not use your profile content to train our own models. Audit results are stored in our database linked to your account.

5. Data Sharing

We do not sell your personal data. We share data only with:

  • Clerk — authentication and session management.
  • OpenAI — AI processing of profile content you submit.
  • Razorpay / PayPal — payment processing.
  • Hosting providers — infrastructure and database hosting.
  • Law enforcement or regulators when required by applicable law.

6. Data Retention

We retain your account and audit data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data through our contact form.

7. Cookies

We use essential cookies for authentication and session management. We do not use third-party advertising cookies. You can disable cookies in your browser settings, though some features may not function correctly.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Object to or restrict certain processing.
  • Data portability.

To exercise any of these rights, use our contact form.

9. Security

We implement industry-standard security measures including HTTPS encryption, secure authentication via Clerk, and PCI-compliant payment processing. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Your continued use of the platform after changes constitutes acceptance of the updated policy.

11. Contact

Questions about this Privacy Policy? Use our contact form.